All deliveries throughout Birmingham, Walsall, & Wolverhampton are subject to a delivery charge of £3.50. However order online and the delivery charge is FREE!

Additional gifts being sent with your flower or plant order will not incurr any extra delivery charge. (No extra charge if being delivered to the same address).

Please call 0800 783 4598 or + 44 121 354 2140 if you have any queries regarding your delivery charge.

Orders within Birmingham, Wolverhampton & Walsall 

We fulfill all orders personally throughout Birmingham, Wolverhampton and Walsall. This ensures that as you have placed your order with us because you appreciate our styles and services, that we actually design, make-up and deliver your order.

Orders outside our areas

If your order is outside of our delivery areas of Birmingham, Wolverhampton and Walsall your order will be sent by relay (Flowergram). For relay orders please phone for prices. This is due to us having to adhere to the national relay price guide.

Prices

All prices shown include VAT @ 17.50% and the VAT charged inclusive will be showns at the checkout for your reference. Should you require a full vat receipt please contact us and we can arrange the paperwork to be posted to you. Our VAT registration number is 786 3419 91.

The images shown are for a standard size. The standard price gives us a base price to recreate the theme.

If however the medium and large size is selected, this gives us the opportunity to give a greater flower selection and to include extra flowers to enhance the theme of the product.

Methods of payment

We are pleased to accept all major credit/debit cards.

• Visa
• Delta
• Mastercard
• Switch/Maestro
• Solo
• Cheques/ Postal orders
• Purchase Orders (If an account is not setup, please phone)

Please note that unfortunately we do not have the facility for excepting American Express.

Substitutions

Where possible we will endeavour to make up your order to the product specification. Due to seasonal fluctuations and out of stock items we will substitute with an alternative flower/product which is inkeeping with your order.

Customer Service

We take every care and effort to make your gift exclusive and unique.

If in the unlikely event that you are not happy with the service you have received please write to:

Louise Rose

A Secret Garden

14 Chester Road

New Oscott, Sutton Coldfield

West Midlands

B73 5DA